What we do The Telemarketing Company works on its own behalf and on behalf of various clients, contacting existing and prospective customers using the phone and other channels. As this involves the processing of personally identifiable data, we comply with the GDPR, which comes into force on 25th May 2018. We are committed to the secure and compliant handling of all data held and processed by the company. GDPR Legal Basis for Processing We use data to carry out direct B2B marketing. The lawful basis we use for this processing is "Legitimate Interest" in accordance with recital 47 of the GDPR.
The ICO recommend that companies using this basis conduct a "Legitimate Interests Assessment" (LIA) and we have done this. The Telemarketing Company complies in full with the TPS and CTPS to prevent unwanted sales and marketing calls and maintains its own company “Do not Call list” in line with Ofcom regulations. Who is data shared with? Personally identifiable data is never shared with any third party other than the client we are working on behalf of. We never resell or share this data to any other party other than in the circumstances below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud. All data is securely stored and processed within the EU. Where does the data come from? The data we process is obtained from several sources. These include yourself, our clients, GDPR compliant data providers and online resources in the public domain.
Right to Rectification Our work involves the continual updating of data based on interactions we have with customers and prospects to ensure accuracy. We rectify and update information based on what we’re told by the people we communicate with about themselves and their businesses. If you believe that we hold information about you which is incorrect you can also contact us using firstname.lastname@example.org with the subject line “Rectification”. Right to object You have the right to object to our processing of your data, which will prevent data associated with your phone number from being processed. Please contact us to request this using email@example.com with the subject line “Right to Object”.
Information that you provide when you communicate with us by any means. Use of Your Information We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: To provide information to you via phone or email relating to our products or services. To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. To opt-out of receiving email marketing communications from us, please UNSUBSCRIBE Storing Your Personal Data We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. The Site uses the following types of cookies: a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed. b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in. c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access. Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies.