Leads 2 Appointments Ltd Privacy Policy

What we do The Telemarketing Company works on its own behalf and on behalf of various clients, contacting existing and prospective customers using the phone and other channels. As this involves the processing of personally identifiable data, we comply with the GDPR, which comes into force on 25th May 2018. We are committed to the secure and compliant handling of all data held and processed by the company. GDPR Legal Basis for Processing We use data to carry out direct B2B marketing. The lawful basis we use for this processing is "Legitimate Interest" in accordance with recital 47 of the GDPR.

The ICO recommend that companies using this basis conduct a "Legitimate Interests Assessment" (LIA) and we have done this. The Telemarketing Company complies in full with the TPS and CTPS to prevent unwanted sales and marketing calls and maintains its own company “Do not Call list” in line with Ofcom regulations. Who is data shared with? Personally identifiable data is never shared with any third party other than the client we are working on behalf of. We never resell or share this data to any other party other than in the circumstances below: In the event that we sell any or all of our business to the buyer. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud. All data is securely stored and processed within the EU. Where does the data come from? The data we process is obtained from several sources. These include yourself, our clients, GDPR compliant data providers and online resources in the public domain.


Right to Rectification Our work involves the continual updating of data based on interactions we have with customers and prospects to ensure accuracy. We rectify and update information based on what we’re told by the people we communicate with about themselves and their businesses. If you believe that we hold information about you which is incorrect you can also contact us using info@leads2appointments.com with the subject line “Rectification”. Right to object You have the right to object to our processing of your data, which will prevent data associated with your phone number from being processed. Please contact us to request this using info@leads2appointments.com with the subject line “Right to Object”.

We will require your phone number(s) in order to effect this. Access to Information You may ask for the data specific to you in the form of a Data Subject Access Request. We will require you to prove your identity in order to release this information. Please contact us to request Access info@leads2appointments.com with the subject line “SAR”. Website Privacy Policy We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Information We Collect In running and maintaining our website we may collect and process the following data about you: Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you register for information or make a purchase.

Information that you provide when you communicate with us by any means. Use of Your Information We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes: To provide information to you via phone or email relating to our products or services. To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. To opt-out of receiving email marketing communications from us, please UNSUBSCRIBE Storing Your Personal Data We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically.

Sending such information is entirely at your own risk. Disclosing Your Information We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below: 1. In the event that we sell any or all of our business to the buyer. 2. Where we are legally required by law to disclose your personal information. 3. To further fraud protection and reduce the risk of fraud. Third Party Links On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. Contacting Us Please do not hesitate to contact us on: 020 8050 1275 regarding any matter relating to this Privacy Policy. Cookies We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.


A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. The Site uses the following types of cookies: a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed. b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in. c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access. Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited. We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@leads2appointments.com Leads 2 Appointments Ltd 20-22 Wenlock Road London N1 7GU Company number: 10047752 Last Modified: 29/05/18